New Tenants
Are you looking for a property to rent?
We can help you navigate through this busy (and sometimes confusing!) lettings process. It's worth registering with us so that when a suitable property comes up you will be the first to hear about it.
I've found a property I like...
Once you have found a property you wish to view through us simply contact the relevant office and we can arrange a viewing for you. Our friendly team are on hand to guide you through the process, from viewing the property to moving in.
This is what our clients say ...
"I used David James in Monmouth to rent a property earlier this year and the entire team couldn't have been more helpful and efficient. The whole process went very smoothly indeed and I cannot recommend them highly enough. "
Monmouth Review
"Excellent service. Couldn't have gone smoother. Great communication. Jemma was especially helpful, even replying to any queries I had during her days off. Superstar’
Chepstow Review
Please ask a member of staff if you have any questions about our fees.
Holding Deposit (per tenancy):
One week’s rent.
This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit
Five weeks rental – this covers damages or defaults on the part of the tenant during the tenancy.
Early Termination (tenant’s request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Rent Arrears / Returned Payments
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Variation of Contract (Tenant’s Request) — £50 (inc. VAT) per agreed variation.
To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Lost key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execute on of new legal documents.me Landlords are happy to manage their property themselves, however, for those that don’t, you will need a qualified, professional and friendly team on hand to oversee the management.
Contract holder fee schedule for new contracts signed on or after 1st December 2022
Please ask a member of staff if you have any questions about our fees.
Holding Deposit (per tenancy):
One week’s rent.
This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, provide materially significant false or misleading information, or fail to sign their contract (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Early Termination (tenant’s request)
Should the contract holder wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Rent Arrears / Returned Payments
£50 (inc. VAT) per letter, telephone call or email requesting payment plus interest at 3% above the Bank of England Base Rate from the Due Date until paid on any outstanding sums in order to cover the agent’s costs associated with chasing unpaid rent.
Missed appointments
Where the actions of the contract holder results in a missed appointment, the contract holder is liable for the agent’s time in remedying the situation which is charged at £25 (inc. VAT) per hour plus any actual costs incurred (such as contractor charges).
Avoidable or purposeful damage to the property
Contract holders are liable to the actual cost of remedying any damage incurred (as detailed in a contractor’s invoice) plus the agent’s costs in obtaining any necessary permissions, sourcing providers and travel costs which will be charged at £25 (inc. VAT) per hour.
Lost key(s) or other Security Device(s)
Contract holders are liable to the actual cost of replacing any lost key(s) or other security device(s) plus the agent’s costs in obtaining any necessary permissions, sourcing providers and travel costs which will be charged at £25 (inc. VAT) per hour.
If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the contract holder.
Emergency/out of hours call-out fees
Where the actions of the contract holder results in the agent (or their nominated contractor) attending the property outside of normal office hours, the agent’s time to remedy the situation is charged at £100 inc. VAT) per hour plus any actual costs incurred (such as contractor invoices).